Redemptions Main

Unfortunately, DéLonghi do not have any current promotions running at this date.

The "David Jones VIP Coffee Promotion" was the last promotional offer we ran. As per the advertised Terms and Conditions the last date for valid purchases was: 12/10/2014 and the FINAL date for acceptance of entries was 12/10/2014, regretfully we are unable to accept claims beyond this date.

The progress of your claim can be checked by entering your Redemption registration number and email address in the relevant fields below. An allowance of up to 8 weeks from the closing date of the offer needs to be made before receiving your Promotional Bonus or Cashback. The last promotion closing date was: 12/10/2014. We do endeavour to work well within these guidelines, and the turnaround is often less than 6 weeks, but regretfully we cannot give every individual participant a specific date for delivery given the huge volume of entries received across multiple promotions at any given time.

If your redemption is not received by you within the time outlined in the Terms and Conditions, please don't hesitate to contact us by using the contact form and selecting "Redemptions and bonus offers enquiries" as the "Enquiry Type" so that we may run a track and trace with our transport providers on your behalf. A resolution will be provided to you within 48 hours of receipt of your email.

Please visit in future for updates on new promotions or register for the DeClub to receive updates of future special offers.

Check the Status Of An Existing Redemption Claim

Redemption Status Check

To check the status of a redemption claim simply submit your email address and redemption registration number in the form below.

Check Your Redemption Status

Redemption Details Request

If you are unsure of your redemption details, please use the form below to request that your redemption information be emailed to you.

Check Your Redemption Details