Service Representative Overview

Service Representative Details

Once logged in to the service representative section you will have access to:

    • Product Training Manuals
    • Product Specifications:
      • Instruction Manuals
      • Exploded Views
      • Wiring Diagrams
      • Test Procedures
      • Service Bulletins
    • Change Over Requests Online
    • Warranty Claim Online

Online Ordering Of Spare Parts

Delonghi has now created a new Service Web Portal (DLSonline) to streamline ordering of spare parts and provide online access to technical information about each product model (including MKA products) for all our approved service represenatatives.

Dedicated usernames and password were issued on 27/04/15

The old web site allowing approved service represenatatives to order spare parts called "Shop Front" is now closed.

Please use the link below to order your spare parts and accessories:
http://dls.delonghigroup.com/en/

Until further notice, warranty and changeover requests should still be made through the service representative portal accesible by using the login form below.

Service Representatives Portal

Approved service representatives login below.

Service Representative Section Login